Privacy policy.
Effective Date: 5/10/2025
Vaera (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website vaera.com.au (“Site”) and your rights under the Privacy Act 1988 (Cth).
1. Information We Collect
We collect personal information that you voluntarily provide through our Site, including but not limited to:
Your name
Email address
Phone number
Information provided in forms such as booking forms, inquiries, or contact forms
Any other information you provide in communications with us
We do not collect personal information through third-party software.
2. Overseas Processing
Your information is stored and processed on Squarespace servers, which may be located outside Australia. By using our Site, you consent to your personal information being stored or processed overseas, including in countries with different data protection laws.
3. How We Use Your Information
We use your personal information for the following purposes:
To respond to your inquiries or requests
To provide information about our services
To comply with legal obligations
We will not use your information for unrelated purposes without your consent.
4. Disclosure of Personal Information
We do not sell, trade, or rent your personal information. We may disclose your personal information only:
To Squarespace as our service provider for website hosting and functionality
Where required by law or legal obligations
In connection with enforcement or legal proceedings
Some information may be stored or processed overseas by Squarespace.
5. Data Storage and Security
Your information is stored securely on Squarespace servers. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
6. Data Retention
We retain personal information only as long as necessary to provide our services and comply with legal obligations.
7. Access and Correction
You may request access to the personal information we hold about you and request that we correct it if it is inaccurate, incomplete, or out of date. To make a request, please contact us at:
Email: reeve.w@vaera.au
8. Cookies and Analytics
Our Site may use cookies or Squarespace analytics to improve user experience. These may collect non-identifiable usage data such as IP address and pages visited. You can manage or disable cookies through your browser settings.
9. Direct Marketing
If we use your personal information to provide updates or information about our services, you may opt out at any time by contacting us at the email above.
10. Complaints
If you believe your privacy has been breached, please contact us at reeve.w@vaera.au. We will investigate your complaint and respond within a reasonable timeframe. You also have the right to contact the Office of the Australian Information Commissioner (OAIC) for further guidance.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our Site with the effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Vaera Email: reeve.w@vaera.au